DELIVERY CONDITIONS

The products of the online shop are sold by ViaMinnet Oy, Finland, Company-ID 2605612-5. Domestic and international shipping available. The prices include the value added tax (Finland VAT 24%). International customers are responsible for their country’s customs, taxes, duties and / or VAT fees. We reserve the right for changes in prices and delivery costs.

Delivery and postal fees:

By mail: 
Finland 3.90€
Europe 6.90€
Rest of the world 9.90€

DHL Express: 
Europe 19.00 €
Rest of the world 29.00 €

We mail the online purchases on business days.

Payment:

The purchase must be paid at the time of check-out via Paytrail-payment service.

Online banks: Nordea, OP, Aktia, Sampo, Danske Bank, Handelsbank, S-pankki, Tapiola and Ålandsbanken

Invoice/instalment: Collector invoice/instalments

Cards: Visa, Visa Electron, Mastercard, Diners Club, JCS

MobilePay

Receipt/Warranty certificate:

You have a right to return the products within 14 days. If you wish to return or exchange an order contact us by email to: [email protected]. Tell us why you want to return the product and would you like to have a compensatory product or the payment return.

After contacting us download Return and Change form, fill in Your contact information, account number for the possible payment return and would you like to have a compensatory product or the payment return to the form. Fill in the form your order number and the information of the product(s) you want to return with reasoning. After you have filled the return form, you can send the product and filled form to: Viaminnet, Mariankatu 10, 00170 HELSINKI, FINLAND.

The customer is responsible for the return’s shipping fees. If you picked up the product from the store, you should return the product back to the store.

Viaminnet compensates the product to your account once it is received. The product you are returning has to be unused and in its original packing. Remember to return all the parts of the product. If you have bought the product with an invoice, you have to pay it, and we will compensate it to your account. The additional invoicing fee (2,95€) must be paid even when you return all the items on your order. The invoicing fee won’t be compensated to your bank account
The user cannot return products that have been customized based on customer’s needs.

Force Majeure

ViaMinnet Oy will not take responsibility for any inconvenience or delays caused by force majeure. ViaMinnet holds the right to change the delivery conditions. The consumer must look into the current delivery policy before ordering.