DELIVERY CONDITIONS

The products of the online shop are sold by ViaMinnet Oy, Finland, Company-ID 2605612-5. Domestic and international shipping available. The prices include the value added tax (Finland VAT 24%). International customers are responsible for their country’s customs, taxes, duties and / or VAT fees. We reserve the right for changes in prices and delivery costs.

Delivery and postal fees:

By mail: 
Finland 3.90 €
Europe 6.90 €
Rest of the world 9.90 €

DHL Express: 
Europe 19.00 €
Rest of the world 29.00 €

We mail the online purchases on business days.

Payment:

The purchase must be paid at the time of check-out via Paytrail-payment service.

Online banks: Nordea, OP, Aktia, Sampo, Danske Bank, Handelsbank, S-pankki, Tapiola and Ålandsbanken

Invoice/instalment: Collector invoice/instalments

Cards: Visa, Visa Electron, Mastercard, Diners Club, JCS

MobilePay

Receipt/ Warranty certificate:

You have the right to return or exchange your product(s) within 14 days. If you wish to return or exchange your order contact us by email: [email protected]. Please, tell us why you want to return the product(s), and whether you would like to exchange it to another item or receive a refund.

After contacting us, download Return and Exchange form and fill in the information needed. Once you have filled in the form, you can send us the product(s) including the form to: Viaminnet, Mariankatu 10, 00170 HELSINKI, FINLAND.

The customer is responsible for the return’s shipping fees. If you have purchased the product(s) from our store we kindly ask you to return the items to our store.

Viaminnet refunds you for the returned product(s) to your account once the product(s) has been received. The product you are returning must to be unused, contain all parts and in its original packaging. Please, note that we cannot accept customized and discounted products.

Upon return of an invoice purchase, the invoice needs to be paid before returning the product(s). The additional invoicing fee (2,95 €) must be paid even when you return all the items of your order. The invoicing fee cannot be refunded.

Force Majeure

Via Minnet Oy will not take responsibility for any inconvenience or delays caused by force majeure. Viaminnet holds the right to change the delivery conditions. The consumer must look into the current delivery policy before ordering.