DELIVERY AND POSTAL FEES:
Posti 3.90 € / Free shipping with over
EU 9.90 € / Free shipping with over
Europe (DHL Express) 19.90 € / Free shipping with over
Rest of the world (DHL Express) 29.90 € / Free shipping with over
We ship to all EU countries (except Bulgaria, Cyprus and Åland Islands), and to Norway, Switzerland and United Kingdom. Shipping costs cover postage and handling. Local value added tax or sales tax and applicable customs duties are not included in the product price. We ship all orders on business days.
The customer is responsible for all additional customs and tax fees that may occur.
The purchase must be paid at the time of check-out via Paytrail-payment service.
Online banks: Nordea, OP, Aktia, Sampo, Danske Bank, Handelsbank, S-pankki, Tapiola and Ålandsbanken
Invoice/instalment: Collector invoice/instalments
Cards: Visa, Visa Electron, Mastercard, Diners Club, JCS
RETURNS AND EXCHANGES:
You have the right to return or exchange your product(s) within 14 days. The product must be unopened in its original packaging. Please note that earrings are hygienic products, thus we cannot accept the returns or exchanges of packages that have been opened. Custom made items and sale items are not returnable or exchangeable. The customer is responsible for the return shipping fees. If you have purchased the product(s) from our store we kindly ask you to return the items to our shop.
Returning/ exchanging items:
- If you wish to return or exchange your order, we kindly ask you to print Return and Exchange form and fill in the information needed.
- Pack the product(s) or wish to return/ exchange to their original packaging. The product(s) you are returning must to be unused, contain all parts and in its original packaging. Please, note that we cannot accept customized and discounted products.
- Send us the product(s) including the form to: Viaminnet, Mariankatu 10, 00170 HELSINKI, FINLAND. You may also return your order to our shop.
- You will receive an email confirmation of your return/ exchange.
- Viaminnet refunds you for the returned product(s) to your account once the product(s) has been received.
Upon return of an invoice purchase, the invoice needs to be paid before returning the product(s). The additional invoicing fee (2,95 €) must be paid even when you return all the items of your order. The invoicing fee cannot be refunded.
Via Minnet Oy will not take responsibility for any inconvenience or delays caused by force majeure. Viaminnet holds the right to change the delivery conditions. The consumer must look into the current delivery policy before ordering.
The products of the online shop are sold by ViaMinnet Oy, Finland, Company-ID 2605612-5. Domestic and international shipping available. The prices include the value added tax (Finland VAT 24%). International customers are responsible for their country’s customs, taxes, duties and / or VAT fees. We reserve the right for changes in prices and delivery costs.